Will Velocity Solar help with warrantee claims?
We have a dedicated service team that can help you through the process, when we know there is already an issue and a warranty is required we will need to get some specifics from the client such [...]
What will Velocity Solar do to help you get your system up and running?
At Velocity Solar we love helping people get there solar systems up and running again and in a timely manner. We understand that the client has made an investment in solar and that the system [...]
Who should we contact for faults and warranties?
If your system was installed with in the last 5 years as mentioned above and your warranty should be in place and if your happy with the service you receive from the initial solar company that [...]
Your rights when your solar system fails
Depending on when your solar installation was completed and which solar installation company installed your system, As per regulations you should have received a complete set of solar [...]
My solar system doesn’t work what should I do?
Unfortunately we hear this question quite a lot, and even worst clients call us advising that they have seen there last energy bill and its showing ZERO export of solar to the grid. There are [...]
