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Solar Power Purchasing Checklist

Questions to ask solar companies

There are five criteria that need to be discussed in detail for any client to have peace of mind that they have purchased the right product or service. These 5 Points include:

  • Warranties and maintenance requirements
  • Workmanship and quality of products
  • Professionalism of the company
  • Compatibility and trust between the company and the client.

We pride ourselves on these measures and will do our utmost to make sure we offer the level of service required to give peace of mind to the client and educate so the client receives a specialized solution to serve their purpose.

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The key questions and checklists that should have been discussed and answered
before moving forward with any solar installation company are as follows:

Design Questions

  • Who’s designing my solar system and are there an accredited Clean Energy Council installer?
  • Have you over-sized my solar system in conjunction with the inverters capacity? If so please explain.
  • Do I require any optimisation on my solar system to allow for shading and obstructions?
  • How much solar should the system produce and what amount of that do you believe I will export?
  • Have you designed the system to maximize my can self consumption?
  • How can I monitor my solar systems performance and can I monitor the consumption of my property?

Hardware Questions

  • What brand of solar panels do you use?
  • Do you have premium and budget options of inverters available?
  • What brand of inverters do you use?
  • Do you have a premium and budget option of inverters?
  • Is there an Australian operation and office for the inverters in the panels that you have recommended?

Installation Questions

  • Does the quote include everything or is there any other fees applicable including meter reconfiguration?
  • How do we hook a system up to the grid and is this something that you look after?
  • Have you installed many solar systems in our area?
  • Do you have anyone I can call as a reference?
  • Where should the inverter go, is it better to be in the garage or in a Shady position?
  • Is there going to be any conduit visible and what will the installation look like?
  • Do you have an internal crew or do you use subcontractors? What training do they have?
  • Are you a solar approved retailer and Clean Energy Council accredited installers and designers?

Warranty Questions

  • Will you give us accurate expectations of what to expect from our solar system?
  • What happens if we ever have an issue with our solar panels or solar system?
  • How will I know if my system is performing correctly?
  • What savings should I expect financially if nothing changes with my consumption?
  • What is the installation workmanship warranty?
  • What are the warranties on all of the hardware and equipment?
  • If I do have a faulty equipment do you look after everything on our behalf and is there any fees associated?

After a site consultation with our consultants and the design team have completed all documentation, relevant points above will be answered and if you have any further questions we will be more than happy to clarify these on the day.

We do things differently to many others, we pride ourselves on site consultations and designing systems that are tailored to meet the requirements of the clients.

We do not believe in offering a standard solution as this will not give the client the best outcome due to too many unknown quantities. Designing the system correctly from day 1 can have a huge impact on the outcome of the system over a 25 year period.

Get in contact with us today so we can book a time to do your free in-house consultation.

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