Faqs

We have a dedicated service team that can help you through the process, when we know there is already an issue and a warranty is required we will need to get some specifics from the client such [...]

At Velocity Solar we love helping people get there solar systems up and running again and in a timely manner. We understand that the client has made an investment in solar and that the system [...]

If your system was installed with in the last 5 years as mentioned above and your warranty should be in place and if your happy with the service you receive from the initial solar company that [...]

Depending on when your solar installation was completed and which solar installation company installed your system, As per regulations you should have received a complete set of solar [...]

Unfortunately we hear this question quite a lot, and even worst clients call us advising that they have seen there last energy bill and its showing ZERO export of solar to the grid. There are [...]

When you’re trying to decide which location to place the inverter on your property then it’s important to make sure that you meet requirements from the manufacturer and the Clean energy council [...]

In most situations a solar system may only require one space in your switchboard. If your house has a older fuse board it will require a newer Circuit breaker to be installed as per regulations. [...]

There are still a few different specified solar panels on the market some from specific purposes and others for commercial purposed. For this question, approximately 90-95% of all panels used on [...]

Back in 2015 this was an easy question to answer as a rule of thumb for every 1kw of solar panels you would install 4 panels at 250 watts each. Therefor a 5kw solar system would require 20 solar [...]

Solar Power Solar Power is the use of Photovoltaic cells that use the direct sunlight to move electrons on the cells of the solar panels and allow voltage to be produced. This voltage is then [...]